Mental Health Treatment Online

Mental health

Request confidential, judgement-free mental health treatment online with licensed Australian doctors. No clinics, no waiting rooms—just compassionate care when you need it most.

Relevant Services:

Mental health support that meets you where you are

Mental health looks different for everyone. Whether you're facing anxiety, low mood, or stress, our Australian-registered doctors offer flexible, evidence-based support through a secure telehealth platform.

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What we offer

Personalised consultations at a time that suits you

A compassionate review of your mental health concerns, lifestyle, and medical history

Consideration of treatment options if appropriate

Support for co-occurring issues like stress, insomnia or chronic health conditions

Optional follow-up appointments

A team of Australian-registered doctors experienced in supporting asthma concerns

Mental Health Treatment Online: How It Works

1.

Complete a short online questionnaire about your symptoms and medical history.

2.

Select a time that suits you for a mental health consultation with an InstantScripts doctor.

3.

A doctor will call you by video call on the date and time you specified.

4.

The doctor will work with you to create a mental health management plan tailored to you, including treatment options where appropriate.

5.

You can request follow-up appointments with your doctor to ensure you get the best ongoing care.

Mental Health Treatment Online: How It Works

1.

Request a telehealth consultation

Let our doctors know why you’re requesting a consultation, create your InstantScripts account and complete your payment.

2.

A doctor will call you

Our doctors will review your request and call you to discuss any concerns or questions you have.

3.

Receive your script

If the doctor decides treatment is necessary, an eScript will be sent to your phone for you to collect your medication from any pharmacy in Australia, or alternatively, we can arrange delivery.

Mental health support that meets you where you are

Mental health isn’t one-size-fits-all. Your needs may shift with life changes, stressors or other health conditions—so your support should be flexible too. With InstantScripts, you can request mental health treatment online from wherever you are. Whether you're starting a conversation for the first time or looking for new options, we offer care that fits into your life, not the other way around.

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What's included

Symptom Assessment

Your doctor assesses your emotional well-being, lifestyle factors, past history and current symptoms with care and confidentiality.

Tailored treatment options

Your doctor may recommend treatment that includes therapy referrals, coping strategies, or medication online if appropriate.

Ongoing support

You can request follow-ups, check in for reviews, or update your treatment anytime

Secure prescription delivery

If approved, receive your prescription for mental health medication online via SMS/email, or delivered discreetly to your door.

We make healthcare convenient

Healthcare at home

Expert healthcare, right where you feel safest — at home. Skip the drive and crowded waiting rooms, and stay protected from illness.

Open 24/7

Don't wait till the morning. Our doctors are here to help at any time, day or night.

Fast Medication Delivery

If you need medication fast, we can deliver it to you in less than 4 hours*.

*4-hour delivery only available to metro locations during specific windows.

We're here for you

Safe and secure
Safe and secure
ADHA registered provider
ADHA registered provider
AHPRA registered doctors
AHPRA registered doctors
No cancellation fees
No cancellation fees

Mental health treatment includes a wide range of approaches to supporting emotional and psychological well-being. Depending on your needs, it may involve talking to a doctor, managing symptoms with medication, or accessing therapy.

Can lifestyle changes be part of mental health treatment?

In many cases, lifestyle changes—such as increasing physical activity, improving sleep habits, reducing alcohol intake, and strengthening social support—play a powerful role in improving mental health and supporting long-term recovery. Upon consultation, your doctor will determine the most suitable treatment options or management strategies for you.

Can I request mental health treatment online in Australia?

Yes. With InstantScripts, you can request mental health treatment online by completing a secure questionnaire and speaking to an Australian-registered doctor.

Do I need a prescription for mental health medication?

Yes. Mental health medications generally require a prescription. If considered clinically appropriate, your doctor may provide a mental health prescription online after your consultation.

Is this service suitable for long-term mental health care?

Yes. You can request follow-ups, repeat prescriptions and adjustments to your care to suit your ongoing needs.

Can my mental health prescription be delivered or sent to my pharmacy?

If approved, you can receive your prescription for mental health medication online via SMS/email, or delivered discreetly to your door.

Mental health treatment includes a wide range of approaches to supporting emotional and psychological well-being. Depending on your needs, it may involve talking to a doctor, managing symptoms with medication, or accessing therapy.

Sources

American Psychiatric Association. Lifestyle to Support Mental Health. Reviewed May 2025. Available from: https://www.psychiatry.org/patients-families/lifestyle-to-support-mental-health Better Health. Exercise and mental health. Updated December 20, 2021. Available from: https://www.betterhealth.vic.gov.au/health/healthyliving/exercise-and-mental-health

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